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Re: Phones and Receptionist [message #438731 is a reply to message #438542]

Mon, 01 November 2010 11:47

Jerad2142
Messages: 3828
Registered: July 2006
Location: USA

Karma:

General (3 Stars)

Altzan wrote on Thu, 28 October 2010 21:16

Agreed mostly, but on the same token, it could take just as long for the on-site customer to be taken care of, making the caller wait.

They're no more important than you - but they're not less important either. There needs to be a middle ground.

Actually they should be considered less important as they're probably at home or at the very least somewhere else, which means they can do other things while they wait, where as the person stuck waiting can't really do anything but, wait.

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[Message index]

		Phones and Receptionist By: wubwub on Thu, 28 October 2010 15:31
		Re: Phones and Receptionist By: Altzan on Thu, 28 October 2010 17:18
		Re: Phones and Receptionist By: wubwub on Thu, 28 October 2010 18:38
		Re: Phones and Receptionist By: Altzan on Thu, 28 October 2010 20:16
		Re: Phones and Receptionist By: Jerad2142 on Mon, 01 November 2010 11:47
		Re: Phones and Receptionist By: reborn on Thu, 28 October 2010 22:21
		Re: Phones and Receptionist By: slosha on Sat, 13 November 2010 01:05
		Re: Phones and Receptionist By: bmr_71 on Tue, 16 November 2010 08:39
		Re: Phones and Receptionist By: JohnDoe on Tue, 16 November 2010 12:35
		Re: Phones and Receptionist By: bmr_71 on Thu, 25 November 2010 19:29
		Re: Phones and Receptionist By: R315r4z0r on Wed, 17 November 2010 20:22

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