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Re: Phones and Receptionist [message #438542 is a reply to message #438517] Thu, 28 October 2010 20:16 Go to previous messageGo to previous message
Altzan is currently offline  Altzan
Messages: 1586
Registered: September 2008
Location: Tennessee
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Agreed mostly, but on the same token, it could take just as long for the on-site customer to be taken care of, making the caller wait.

They're no more important than you - but they're not less important either. There needs to be a middle ground.


I cannot imagine how the clockwork of the universe can exist without a clockmaker. ~Voltaire
 
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