| Re: Phones and Receptionist [message #438521 is a reply to message #438517] |
Thu, 28 October 2010 17:18   |
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Altzan
Messages: 1586
Registered: September 2008
Location: Tennessee
Karma:
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General (1 Star) |
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I think the receptionist should get the phone first, but only if the person on the line needs something that takes just a minute or two at most. If it takes longer, the receptionist should tell them to hold or call back, then get back to you.
Think of if you were calling - you would at least want an answer so you know there's someone there to respond, right? Although the caller definitely doesn't get a higher priority.
I cannot imagine how the clockwork of the universe can exist without a clockmaker. ~Voltaire
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