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Re: Dell's Customer Support Convo. [message #225452 is a reply to message #225221] Sun, 08 October 2006 06:06 Go to previous messageGo to previous message
jnz is currently offline  jnz
Messages: 3396
Registered: July 2006
Location: 30th century
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General (3 Stars)
the battery rumore is definely true, it will appeared to charge. you leave it charging for lets say 10 hours take it off charge and the battery is still flat.

i think the fact that it the laptop itself stop being able to charge is random because it happens to some people but not others. i have had 2 cases of this only with dell!

another thing i hate about dell it that they say "Intel Pentium 4 processor" people thing "yeah that is fast for £300" but the processor is compromised by the crappy motherboard.

i have ordered a new acer laptop, i think they are a good make Smile

my old custimer support for tiscali are in India, you don't know a word they are saying and if you get a word across to them, they say "restart your computer"
once they asked me how long the rj-11 cable was i said 25 meters, they said "it is too long, 5 meter minimum".
but why? it has only just stopped working. then they said "please reduce the size of the cable now" i couldn't because the computer was upstairs and the socket was downstairs. i said i couldn't but they started shouting at me to shorten it. at that point i gave them a piece of my mind.
 
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