| Re: Dell's Customer Support Convo. [message #225365 is a reply to message #225221] |
Sat, 07 October 2006 13:26   |
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Dave Anderson
Messages: 1953
Registered: December 2004
Location: United States
Karma:
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General (1 Star) |
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That is not a surprise. I've actually had a customer support worker ask me what I meant by the term "hard drive" when I asked him a question about the connector on it. Most of the time you can plainly tell that they are reading out of a script and have actually little to no experience in what they are doing.
Dell, sucks.
David Anderson
Founder, Software Consultant
DCOM Productions
Microsoft Partner (MSP)
[Updated on: Sat, 07 October 2006 13:27] Report message to a moderator |
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