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Re: Renguard/Norton Problems [message #175911 is a reply to message #175890]

Sat, 22 October 2005 11:49

Blazer
Messages: 3322
Registered: February 2003
Location: Phoenix, AZ

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General (3 Stars)
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HTGunny wrote on Sat, 22 October 2005 12:27

ok if i am readin this correctly - norton is causin this hacktool thing thru svkp - an ya'all are suggestin that we allow it by forcin nortons to ignore it - hmm

Yes.

HTGunny wrote on Sat, 22 October 2005 12:27

now my question is - what about the actual viruses or worms or what ever that are usin svkp - if we allow it then we might as well as throw all our anti virus programs away and let the infections begain

Norton is detecting svkp.sys as "Hacktool.rootkit", which is just a generic classification of "we think this is a tool that hackers might use". It is more of an informational/caution message than an actual virus hit. What I mean to say is, by telling Norton to ignore svkp.sys, you are not making yourself vulnerable to viruses or trojans that use svkp, because Norton would fingerprint that specific virus, and there would be a special definitition for it like "rootkit.w32SomeTrojan". Antivirus scanners mostly work off of "fingerprints", which are CRC/checksums of parts of files. If a real virus was released that used svkp, Norton would not rely on just finding svkp.sys to detect it, it would have a fingerprint of the main virus executable itself, so you would still be protected.

HTGunny wrote on Sat, 22 October 2005 12:27

so what am i supposed to do

i wont throw my antivirus away nor will i force it to allow svkp. this seams like a problem that you guys need to address and repair versus puttin your hands over your eyes and sayin to ignore it

It depends on if you want to be a sheep and go along with Nortons idiotic claim that anything that uses SVKP is bad. That's like saying a C compiler is bad, because virus and trojans are compiled with one "Detected Microsoft Visual Studio.Hacktool.rootkit!". We paid money to license SVKP because it's the best at what it does. If we use some other protection, who is to say that Norton won't add it too (and maybe already has). I think its easy to see that Symantec/Norton are the ones who have overstepped their bounds here, and while I would like to think that we could talk to their support people and have the definition removed, I doubt it, so that means the only course of action that can be taken is by you Smile

HTGunny wrote on Sat, 22 October 2005 12:27

i trust your program - its a pain at times but very functional and i commend you all on it - but i am forced to not use RG till YOU fix it

As I said, there is nothing *we* can fix. The only way that we could try to fix it, is to not use SVKP, or any other sort of protection in the next version of RenGuard. Sadly, if we did that, RenGuard would get hacked in about 30 seconds from release. I don't really have time to explain in detail, but suffice to say that RenGuard without SVKP or something similar, would be like RenGuard being a renguard.txt, with one line that says "hacked=false", that someone could just edit to say "hacked=true".

HTGunny wrote on Sat, 22 October 2005 12:27

bummer too - i really liked it

thanks alot for everything and good luck on this one

I understand your frustration and believe me, nobody is more frustrated than us. We will continue to try to find the easiest solution, but in the meantime we recommend making Norton ignore svkp.sys. We would not make this recommendation if we thought it would expose your PC to other harms.

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[Message index]

		Renguard/Norton Problems By: rc22fires on Thu, 20 October 2005 08:51
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 09:24
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Parad0x on Thu, 20 October 2005 09:26
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 09:42
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: SurfX805 on Fri, 04 November 2005 22:08
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 09:38
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Ma1kel on Thu, 20 October 2005 09:54
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 09:55
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: DethSilver on Sat, 22 October 2005 13:56
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Cannibus on Thu, 20 October 2005 10:35
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: luv2pb on Thu, 20 October 2005 10:37
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Dethdeath on Thu, 20 October 2005 11:10
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: ododd on Thu, 20 October 2005 11:11
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 11:36
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Kanezor on Thu, 20 October 2005 11:44
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 11:59
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: pqlarbear on Thu, 20 October 2005 14:51
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 15:13
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Warmonger on Thu, 20 October 2005 15:47
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: ododd on Thu, 20 October 2005 11:58
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Cannibus on Thu, 20 October 2005 11:59
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Parad0x on Thu, 20 October 2005 13:11
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Kanezor on Thu, 20 October 2005 13:27
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Renx on Thu, 20 October 2005 13:32
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Goztow on Thu, 20 October 2005 13:34
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rafkid on Thu, 20 October 2005 14:15
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Cboy on Thu, 20 October 2005 14:37
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Thu, 20 October 2005 13:43
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Renx on Thu, 20 October 2005 14:47
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Thu, 20 October 2005 14:53
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Thu, 20 October 2005 16:01
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Warmonger on Thu, 20 October 2005 16:04
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Thu, 20 October 2005 16:14
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Warmonger on Thu, 20 October 2005 16:21
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: ododd on Thu, 20 October 2005 16:23
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Thu, 20 October 2005 16:31
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: rc22fires on Thu, 20 October 2005 17:15
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: Crimson on Thu, 20 October 2005 17:40
		Renguard-related virus By: [NE]Shockwave[HS] on Thu, 20 October 2005 20:40
		Re: Renguard-related virus By: [NE]Shockwave[HS] on Thu, 20 October 2005 21:22
		Re: Renguard-related virus By: Mylo on Thu, 20 October 2005 22:58
		Re: Renguard-related virus By: CloudOne on Thu, 20 October 2005 23:05
		Re: HELP ME OUT BEFORE I LOSE MY MIND. WORM THROUGH RG? By: -TG-Lammy on Fri, 21 October 2005 00:49
		Re: Renguard/Norton Problems By: Kholdstare on Fri, 21 October 2005 15:54
		Re: Renguard/Norton Problems By: Kytten9 on Fri, 21 October 2005 16:00
		Re: Renguard/Norton Problems By: [NE]Shockwave[HS] on Fri, 21 October 2005 17:07
		Re: Renguard/Norton Problems By: Gizbotvas on Fri, 21 October 2005 20:27
		still having problems By: PlastoJoe on Fri, 21 October 2005 22:47
		Re: Renguard/Norton Problems By: Blazer on Sat, 22 October 2005 06:26
		Re: Renguard/Norton Problems By: HTGunny on Sat, 22 October 2005 09:27
		Re: Renguard/Norton Problems By: Kanezor on Sat, 22 October 2005 10:07
		Re: Renguard/Norton Problems By: Blazer on Sat, 22 October 2005 11:49
		Re: Renguard/Norton Problems By: xxredrum on Sat, 22 October 2005 09:50
		Re: Renguard/Norton Problems By: Kanezor on Sat, 22 October 2005 09:54
		Re: Renguard/Norton Problems By: Gizbotvas on Sat, 22 October 2005 18:59
		Re: Renguard/Norton Problems By: CrazyNick on Sun, 23 October 2005 02:55
		Re: Renguard/Norton Problems By: stomaslurper on Sun, 23 October 2005 03:19
		Re: Renguard/Norton Problems By: trashyall on Mon, 24 October 2005 04:17
		Re: Renguard/Norton Problems By: Blazer on Mon, 24 October 2005 05:09
		Re: Renguard/Norton Problems By: trashyall on Thu, 27 October 2005 00:56
		Re: Renguard/Norton Problems By: JPNOD on Sat, 22 October 2005 11:57
		Re: Renguard/Norton Problems By: Cybie1111 on Sat, 22 October 2005 12:46
		Re: Renguard/Norton Problems By: SuperTech on Sat, 22 October 2005 13:20
		Re: Renguard/Norton Problems By: =HT=T-Bird on Sat, 22 October 2005 13:29
		Re: Renguard/Norton Problems By: rc22fires on Sat, 22 October 2005 13:55
		Re: Renguard/Norton Problems By: Recon on Sat, 22 October 2005 15:27
		Re: Renguard/Norton Problems By: Blazer on Sat, 22 October 2005 15:53
		Re: Renguard/Norton Problems By: Recon on Sat, 22 October 2005 16:06
		Re: Renguard/Norton Problems By: Cybie1111 on Sat, 22 October 2005 16:49
		Re: Renguard/Norton Problems By: =HT=T-Bird on Sat, 22 October 2005 17:28
		Re: Renguard/Norton Problems By: rc22fires on Sat, 22 October 2005 18:36
		Re: Renguard/Norton Problems By: Blazer on Sat, 22 October 2005 20:07
		Re: Renguard/Norton Problems By: [BA]RANGER on Sat, 22 October 2005 21:34
		Re: Renguard/Norton Problems By: AmunRa on Sun, 23 October 2005 02:46
		Re: Renguard/Norton Problems By: EnderGate on Sat, 22 October 2005 22:39
		Re: Renguard/Norton Problems By: PlastoJoe on Sat, 22 October 2005 23:20
		Re: Renguard/Norton Problems By: Recon on Sun, 23 October 2005 06:11
		Re: Renguard/Norton Problems By: Renx on Sun, 23 October 2005 07:51
		Re: Renguard/Norton Problems By: rc22fires on Sun, 23 October 2005 14:05
		Re: Renguard/Norton Problems By: Parad0x on Sun, 23 October 2005 12:27
		Re: Renguard/Norton Problems By: Alkaline on Sun, 23 October 2005 17:14
		Re: Renguard/Norton Problems By: =HT=T-Bird on Sun, 23 October 2005 17:29
		Re: Renguard/Norton Problems By: HTGunny on Sun, 23 October 2005 17:44
		Re: Renguard/Norton Problems By: =HT=T-Bird on Sun, 23 October 2005 17:47
		Re: Renguard/Norton Problems By: CrazyNick on Sun, 23 October 2005 21:24
		Re: Renguard/Norton Problems By: CrazyNick on Sun, 23 October 2005 22:10
		Re: Renguard/Norton Problems By: Blazer on Mon, 24 October 2005 02:40
		Re: Renguard/Norton Problems By: rc22fires on Mon, 24 October 2005 04:39
		Re: Renguard/Norton Problems By: Blazer on Mon, 24 October 2005 05:02
		Re: Renguard/Norton Problems By: ingram091 on Mon, 24 October 2005 00:34
		Re: Renguard/Norton Problems By: Nightma12 on Mon, 24 October 2005 00:47
		Re: Renguard/Norton Problems By: Crimson on Mon, 24 October 2005 03:24
		Re: Renguard/Norton Problems By: [NE]Shockwave[HS] on Fri, 28 October 2005 10:39
		Re: Renguard/Norton Problems By: Blazer on Mon, 24 October 2005 03:39
		Re: Renguard/Norton Problems By: ingram091 on Mon, 24 October 2005 03:52
		Re: Renguard/Norton Problems By: Blazer on Mon, 24 October 2005 05:00
		Re: Renguard/Norton Problems By: Alkaline on Mon, 24 October 2005 08:07
		Re: Renguard/Norton Problems By: Nightma12 on Mon, 24 October 2005 08:26
		Re: Renguard/Norton Problems By: CrazyNick on Mon, 24 October 2005 18:01
		Re: Renguard/Norton Problems By: Nightma12 on Tue, 25 October 2005 00:26
		Re: Renguard/Norton Problems By: Alkaline on Tue, 25 October 2005 18:31
		Re: Renguard/Norton Problems By: Kanezor on Tue, 25 October 2005 20:03
		Re: Renguard/Norton Problems By: Xerevix on Tue, 25 October 2005 21:25
		Re: Renguard/Norton Problems By: Kanezor on Tue, 25 October 2005 23:39
		Re: Renguard/Norton Problems By: ~-ALERT-~ on Wed, 26 October 2005 06:07
		Re: Renguard/Norton Problems By: mac on Wed, 26 October 2005 06:12
		Re: Renguard/Norton Problems By: HTGunny on Thu, 27 October 2005 00:58
		Re: Renguard/Norton Problems By: =HT=T-Bird on Fri, 28 October 2005 05:06
		Re: Renguard/Norton Problems By: Nightma12 on Wed, 26 October 2005 06:22
		Re: Renguard/Norton Problems By: catfishtuna on Wed, 26 October 2005 09:03
		Re: Renguard/Norton Problems By: Enforcer on Wed, 26 October 2005 10:41
		Re: Renguard/Norton Problems By: CrazyNick on Wed, 26 October 2005 22:59
		Re: Renguard/Norton Problems By: CrazyNick on Wed, 26 October 2005 23:02
		Re: Renguard/Norton Problems By: Nightma12 on Wed, 26 October 2005 09:12
		Re: Renguard/Norton Problems By: Blazer on Thu, 27 October 2005 12:49
		Re: Renguard/Norton Problems By: Crimson on Fri, 28 October 2005 06:08
		Re: Renguard/Norton Problems By: HTGunny on Sat, 29 October 2005 00:00
		Re: Renguard/Norton Problems By: Kanezor on Sat, 29 October 2005 11:27
		Re: Renguard/Norton Problems By: killboy06 on Fri, 28 October 2005 14:42
		Re: Renguard/Norton Problems By: Kanezor on Fri, 28 October 2005 18:37
		Re: Renguard/Norton Problems By: Crimson on Sat, 29 October 2005 02:06
		Re: Renguard/Norton Problems By: killboy06 on Sat, 29 October 2005 14:08
		Re: Renguard/Norton Problems By: Kanezor on Sat, 05 November 2005 00:50

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