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WORKAROUND FOR THE CRASH ISSUE [message #80691] Fri, 16 April 2004 07:42 Go to next message
mac is currently offline  mac
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There seems to be an serious error in the RenGuard 1.01 build that brings game.exe to crash. This is a Windows 2000/XP Issue.

It was bought to my attention that setting game.exe into [b]COMPATIBLITY MODE?[/b?] to Windows 98/ME fixes this problem temporarly. It isn't prefect, but it least it starts.

Also, the "quit" button seems to crash then when being in compatbility mode.

Set your shortcut to compatbility mode (Windows 98) when having game.exe crash issues.

We will be addressing this issue tonight, and bring out a fix as soon as possible. We're sorry for the inconvience..


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danpaul88: buggy bugs brenbot because buggy befriends brainlessness

WORKAROUND FOR THE CRASH ISSUE [message #80695] Fri, 16 April 2004 08:03 Go to previous messageGo to next message
evi is currently offline  evi
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that doesnt fix anything.

i set compatibility mode on game.exe

but the same crash, short popup(grey screen) than crash Sad
WORKAROUND FOR THE CRASH ISSUE [message #80714] Fri, 16 April 2004 09:54 Go to previous messageGo to next message
Majiin Vegeta is currently offline  Majiin Vegeta
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1.01 now problems whatso ever.. somepeople have screwy machines Razz
WORKAROUND FOR THE CRASH ISSUE [message #80733] Fri, 16 April 2004 11:04 Go to previous messageGo to next message
crassus
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i set compatibility too, and all that happens is renguard shows up in task manager...no motd, no renegade, no anything but renguard in the task manager...didnt you guys think to test for something as big as this before you released 1.01?
WORKAROUND FOR THE CRASH ISSUE [message #80737] Fri, 16 April 2004 11:22 Go to previous messageGo to next message
Crimson is currently offline  Crimson
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We tested it on several PCs. There is only a small percentage with this problem, so none of the PCs in our test group brought this up. Sad

I'm the bawss.
WORKAROUND FOR THE CRASH ISSUE [message #80738] Fri, 16 April 2004 11:23 Go to previous messageGo to next message
Kholdstare
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It only seems to be having problems on NT Based systems (NT4, 2k, XP) if you are having problems please go to your renegade directory and set Game.exe into Windows98/Windows ME Compatibillity mode and DISABLE Visual Themes and Advanced Text Services, If this doesn't help then visit the support chat here.
(Make sure you select the channel renguard_support).

EDIT:
It has come to my attention that half the people asking for help with XP problems are not running Service Pack 1. It is recommended you download SP1 before asking for support.


-Khold :mrgreen:

EDIT:
Crimson, I had this problem, you didn't test with enough people. *scold* ;p.

[Updated on: Sat, 17 April 2004 18:12]

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WORKAROUND FOR THE CRASH ISSUE [message #80741] Fri, 16 April 2004 11:36 Go to previous messageGo to next message
evi is currently offline  evi
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it doesnt work !!!!!!!!!


can u put the 1.0 vers in the dl section?
WORKAROUND FOR THE CRASH ISSUE [message #80745] Fri, 16 April 2004 11:45 Go to previous messageGo to next message
Kholdstare
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evi

it doesnt work !!!!!!!!!


Can you be a little more specific? :rolleyes:
WORKAROUND FOR THE CRASH ISSUE [message #80756] Fri, 16 April 2004 12:28 Go to previous messageGo to next message
evi is currently offline  evi
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the same prob after the setting to comp mode win 98/me

i join a server in ase.
the renguard box appears (only grey) for a second
than it shut down,
and nothing more
WORKAROUND FOR THE CRASH ISSUE [message #80777] Fri, 16 April 2004 13:31 Go to previous messageGo to next message
Muad_Dib is currently offline  Muad_Dib
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same prob for me too after the pick 98 mode.

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WORKAROUND FOR THE CRASH ISSUE [message #80791] Fri, 16 April 2004 14:10 Go to previous messageGo to next message
SirRetro is currently offline  SirRetro
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You need htmllayout.ddl

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Thissucks [message #80837] Fri, 16 April 2004 17:03 Go to previous messageGo to next message
Thundar_MFP is currently offline  Thundar_MFP
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I know you guys or girls are doing a good thing by renguard. But the biggest bitch about all software developers is they dont do enough testing before they release a product. I hope all learn a lesson from this. I uninstalled renguard and now even though I am trying to install in right folder it says it isnt and gamespy will not even find my game to see servers.
This sucks!!!!!!!!!!!
WORKAROUND FOR THE CRASH ISSUE [message #80859] Fri, 16 April 2004 17:34 Go to previous messageGo to next message
TemmaN is currently offline  TemmaN
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Ok dont have a go at crimson lol we all make mistakes and like he says " they tested it " they didnt test it enough... testing can take up to half a year and well they didnt wait for the best performance.. they now have a prog that works on random system which still isnt gd enough..

[Tem]
WORKAROUND FOR THE CRASH ISSUE [message #80874] Fri, 16 April 2004 17:58 Go to previous messageGo to next message
Sirross is currently offline  Sirross
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Well I changed my compatability and it worked. WOL seems to be down Renguard didn't crash it did it?

It wasn't me
WORKAROUND FOR THE CRASH ISSUE [message #80903] Fri, 16 April 2004 18:48 Go to previous messageGo to next message
Crimson is currently offline  Crimson
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The WOL outage has nothing to do with RenGuard.

I'm the bawss.
WORKAROUND FOR THE CRASH ISSUE [message #80948] Fri, 16 April 2004 23:02 Go to previous messageGo to next message
burnt_out is currently offline  burnt_out
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ok... everything was fine untill i updated , now i get that error ... and i tried what you said and i still get that error....anything else work?
WORKAROUND FOR THE CRASH ISSUE [message #80950] Fri, 16 April 2004 23:13 Go to previous messageGo to next message
Muarader is currently offline  Muarader
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Im getting that error as well after renguard updates itself. I dont know if the Windows 2k error message was the same one that you guys looked at, heres mine: The application, , generated an application error The error occurred on 04/16/2004 @ 23:58:37.565 The exception generated was c0000005 at address 77F84805 (RtlInitializeCriticalSectionAndSpinCount)

Dont know if this helps or not Question Also my windows 2000 pro doesnt have compatability as part of the OS so i cant really try that Sad
WORKAROUND FOR THE CRASH ISSUE [message #80965] Sat, 17 April 2004 00:40 Go to previous messageGo to next message
Gunny is currently offline  Gunny
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so crimson - i am havin the same problem everybody else is havin - i want rengaurd - my hats off to all of you who put the time into this -

are you gonna come out with an additional update to fix this current problem - and if so - is it posiable to give a "rough" ETA of it -

thanks HTGunny
WORKAROUND FOR THE CRASH ISSUE [message #80967] Sat, 17 April 2004 00:45 Go to previous messageGo to next message
mac is currently offline  mac
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Gunny

so crimson - i am havin the same problem everybody else is havin - i want rengaurd - my hats off to all of you who put the time into this -

are you gonna come out with an additional update to fix this current problem - and if so - is it posiable to give a "rough" ETA of it -

thanks HTGunny


Today. We won't stop working until we have a fixed version tonight.


Quote:


danpaul88: buggy bugs brenbot because buggy befriends brainlessness

WORKAROUND FOR THE CRASH ISSUE [message #80970] Sat, 17 April 2004 01:06 Go to previous messageGo to next message
e555666e
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hey guys i guess blackhand studios nows now tat tere are problems with renguard stop telling them ur problems and let them work its enoying to read the hole time the same stuff over and over again just be thankfull wat teire doing

U can run but u cant hide e555666e is coming to kill u
crash error [message #81060] Sat, 17 April 2004 09:14 Go to previous messageGo to next message
Dogma is currently offline  Dogma
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first off, great work with renguard lads. it makes renegade a better experience.

i've tryed all the solutions you've offered so far on forum, but i am still getting the game.exe error.

is there anything else i can try?

need my fix of renegade soon or i'm goin to go mad.

computers working of windows NT
WORKAROUND FOR THE CRASH ISSUE [message #81127] Sat, 17 April 2004 10:32 Go to previous messageGo to next message
EnderGate is currently offline  EnderGate
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I run Win2000 SP4, Retail Renegade, and RG 1.01 works fine for me.
A few of our members are having problems after updating to 1.01 though.

I even gave them my game2.exe but no change, I think the error is reported from Windows as game.exe but I have not seen it. anyone have a SS of the error?

Had them try a fresh copy of Renguard too(ver 1.0 worked for them both)


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WORKAROUND FOR THE CRASH ISSUE [message #81222] Sat, 17 April 2004 14:36 Go to previous messageGo to next message
YSLMuffins is currently offline  YSLMuffins
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I downloaded the 1.01 setup file from renguard.com manually, but RG still INSISTS on autoupdating every time I start it up. Why is this?

-YSLMuffins
The goddess of all (bread products)
See me online as yslcheeze
WORKAROUND FOR THE CRASH ISSUE [message #81344] Sat, 17 April 2004 22:49 Go to previous messageGo to next message
e555666e
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YSLMuffins

I downloaded the 1.01 setup file from renguard.com manually, but RG still INSISTS on autoupdating every time I start it up. Why is this?


k they brought out a better update wich should work on every server u need to install renguard 1.00 new and let it update itself ones u uninstalled renguard u need to set back game2.exe to game.exe so u can install renguard it worked on three computers i tried it on with xp


U can run but u cant hide e555666e is coming to kill u
Not Happy!! [message #81384] Sun, 18 April 2004 05:42 Go to previous messageGo to previous message
yippydoo is currently offline  yippydoo
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First off I think Renguard is a great idea and I am very happy with the idea behind it, I understand that bugs are unavoidable. That does not make me feel any better, here is why... Renguard auto updated, maybe if you guys knew there were even a few problems with the update, the update should not have been auto. I’m sure you simply could have removed the update from the server until a better one was put in its place. I had the problem with my Game.exe crashing, tried everything suggested to fix it, NO LUCK! So I uninstalled Renguard and then Renegade wouldn’t work. FINE! No problem, I uninstalled Renegade and reinstalled it. Total time lost trying to fix this thing, over 1 hour. By the time I reinstalled it Westwood was down, not your fault, just the straw that broke the camels back. I love the idea behind Renguard great program, poorly tested before released. Overall satisfaction, I’ll let you know next version, you don’t want my opinion at the moment. For future reference, learn from Bill Gates mistakes. PLEASE!!! Forgive me for venting, I have earned it this time, believe me.

Thank You
Yippydoo
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