| EA's Response to WOL problems [message #66033] |
Wed, 11 February 2004 16:10  |
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snipesimo
Messages: 764
Registered: February 2003
Karma:
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Colonel |
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My original message:
Customer - 02/10/2004 03:07 PM
I was wondering what has been wrong with Westwood Online (WOL) lately.
Recently, WOL went down a few times, and ever since the most recent
crash things haven't been working properly. For example, it usually takes
a few tries to log-in and after you play one game you get disconnected
from WOL and must restart Renegade to get back in. Also, the chatrooms
have been a litte out of control, i.e. spam bots, vulgar language, IRC
hacking etc. The bots don't appear to be operating properly to maintain
order. Finally, the WOL ladder is broken, and most players' ranks are
frozen on the most recent working ladder update. I am not the only one
experiencing these problems, and some others are having even more
connectivity issues than I am. Can you give me any idea of if this is being
looked into/fixed and also, I would like to reference Incident:
040118-004323 and query when the serial service will be fully functional again
(the question is locked and passed the update period). Thanks in
advance for any help.
Response (Box Peter R.) - 02/11/2004 11:40 AM
Hello,
We are currently still looking into all issues with the Westwood online
servers. We still do not have any date/time for when full services for
all games will be restored. I would like to thank you for your
patience in this matter, and apologize for the inconvenience.
Best regards,
Peter R.
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