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| Re: Does anyone still play C&C Renegade? [message #422908 is a reply to message #422823] |
Sat, 20 March 2010 18:05   |
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A48943849
Messages: 24
Registered: July 2006
Location: USA
Karma: 0
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Recruit |
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Ok, here's a conversation I just had with a support guy:
| Quote: |
Garth: Hi, my name is Garth. How may I help you?
: Hi Garth I'm having a little trouble with a game I bought today, Command and Conquer: The First Decade
Garth: May I know the issue in detail ?
: I installed it fine and I'm trying to play Command and Conquer Renegade
: But when I try to play online it says my serial number is invalid.
Garth: Okay, I would like to inform you that this is the known issue, an dour engineers are working hard to fix it.
: Ok, so what does that mean for me? I'd like to play online and I cannot.
Garth: I request you to please try after 24 hours.
: The game has been out for 4 years, why is it going to work after 24 hours?
Garth: There is some temporary issue and we need some time to fix it.
: So is this just affecting people who just bought the game?
Garth: Know, this issue is with old customers as well.
: So is it like the whole online component is just not working? Sorry if my questions suck I'm just trying to understand the issue.
Garth: *No, this issue is with old customers as well.
Garth: Yes, you got it right
: Ok so it's not just me, everyone who is using C&C: The First Decade to play C&C: Renegade is getting the invalid serial error?
Garth: Yes
: And people who are using the original C&C: Renegade are not getting this error and are able to play?
Garth: Actually whole C&C servers are effected, some of the users are able to play the game, and others not.
: Ok so my serial number is good and it will let me play online once you guys get things fixed on your end?
Garth: Yes
Garth: Is there anything else that I may assist you with today?
: Nope, that's it. Thanks for being patient with me.
Garth: It was pleasure chatting with you today. For your convenience and future reference, you will receive a detailed transcript of our chat by email.
Garth: Have a nice time
Garth: Bye
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So I guess there is hope after all? Has anyone else had trouble playing?
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| Re: Does anyone still play C&C Renegade? [message #422909 is a reply to message #422899] |
Sat, 20 March 2010 18:10 |
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EvilWhiteDragon
Messages: 3751
Registered: October 2005
Location: The Netherlands
Karma: 0
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General (3 Stars) |
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| A48943849 wrote on Sun, 21 March 2010 01:22 |
So there's no way to work around this? The serial included with TFD will not work online? Not even if I install RenGuard or update to 1.03 or any of this other crap?
Thanks for being patient and answering my questions. I'm just a little pissed I spent $20 for a serial so I could play online and I still can't.
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There is, use the renegade key changer to reset your serial, and then it will be updated properly. Then it will work with XWIS/WOL.
Oh, and the employee is (as defined by EA guidelines) bullshit. XWIS/WOL has been online for at least the past 6 hours, but more likely longer.
BlackIntel admin/founder/PR dude (not a coder)
Please visit http://www.blackintel.org/
| V, V for Vendetta |
People should not be afraid of their governments.
Governments should be afraid of their people.
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[Updated on: Sat, 20 March 2010 18:11] Report message to a moderator |
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| Re: Does anyone still play C&C Renegade? [message #422922 is a reply to message #422913] |
Sat, 20 March 2010 22:49 |
nopol10
Messages: 1044
Registered: February 2005
Location: Singapore
Karma: 0
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General (1 Star) |
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Maybe you could try locating the woldata.key file in your Renegade folder to see if it exists or try running the Key Changer program in administrator mode.
nopol10=Nopol=nopol(GSA)
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