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Loosing connection to server bcos of crash [message #289243]

Mon, 08 October 2007 21:00

matspm
Messages: 6
Registered: October 2007

Karma: 0

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Hi,

I am loosing my connection atleat once in every 20 mins. I have a cable modem, and hence no bandwidth issue. I am playing renguard for more than 1 year and in windows vista for 5 months. This problem is happening in last 1 month for me. I finally found that crash dump is created...

Exception occured at 00550280 .text:00550280 (game2.exe)
The Renegade Client tried to read from address 6AEC30C0 (No Owner)

Pls look at the crash dump and help me out.

Thanks and regards,
Mathan

Attachment: crashdump.txt
(Size: 82.48KB, Downloaded 122 times)

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Re: Loosing connection to server bcos of crash [message #289342 is a reply to message #289243]

Tue, 09 October 2007 09:16

CarrierII
Messages: 3804
Registered: February 2006
Location: England

Karma: 0

General (3 Stars)

That's Renegade crashing, not Rengurd. Nevermind. Try installing These

Renguard is a wonderful initiative

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Re: Loosing connection to server bcos of crash [message #289514 is a reply to message #289243]

Tue, 09 October 2007 19:52

matspm
Messages: 6
Registered: October 2007

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I am still facing the problem. Now, the crah dump is not created. Just a message saying Renegade not working (Vista message). I noticed that a sysinfo file is created at that time. Not sure it would help..i am quite puzzled and frustrated by this. Pls help.

Another interesting file called bandtest created which says

BandTest: Detecting my IP
BandTest: Failed to get response to IP detect ping

The timestamp for this file is 12 mins before crash.

Attachment: sysinfo.txt
(Size: 3.15KB, Downloaded 160 times)
Attachment: bandtest.txt
(Size: 0.27KB, Downloaded 106 times)

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Re: Loosing connection to server bcos of crash [message #289612 is a reply to message #289243]

Wed, 10 October 2007 09:25

CarrierII
Messages: 3804
Registered: February 2006
Location: England

Karma: 0

General (3 Stars)

Follow These instructions (Ignore that it says for "error 0000005")

Renguard is a wonderful initiative

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Re: Loosing connection to server bcos of crash [message #289992 is a reply to message #289243]

Thu, 11 October 2007 21:14

matspm
Messages: 6
Registered: October 2007

Karma: 0

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I am already running game2 as administrator...Still the game is crashing..

Problem signature:
Problem Event Name: APPCRASH
Application Name: game2.exe
Application Version: 1.37.0.1
Application Timestamp: 21214d44
Fault Module Name: game2.exe
Fault Module Version: 1.37.0.1
Fault Module Timestamp: 21214d44
Exception Code: c0000005
Exception Offset: 00150280
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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Re: Loosing connection to server bcos of crash [message #289993 is a reply to message #289243]

Thu, 11 October 2007 21:16

matspm
Messages: 6
Registered: October 2007

Karma: 0

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Could it be caused by Symantec Antivirus program..?
In that case, why i am able to play 20 mins smoothly and then crashing out??

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Re: Loosing connection to server bcos of crash [message #289999 is a reply to message #289243]

Fri, 12 October 2007 00:08

Goztow
Messages: 9761
Registered: March 2005
Location: Belgium

Karma: 14

General (5 Stars)
Goztoe

Is it your game loosing connection (drop out of game back to wol list / main menu) or actually crashing (total game closure).

If it's just the connection, then I got a feeling it has more to do with your router/i'net connection than with the game.

Edit: I suppose it's the complete game crashing. I advise you to reinstall (in a different directory) following these steps up to "install patch 1.037" and retry then. You'll have a vanilla renegade install then. You can then keep doing one step at a time to test when exactly the problem starts occuring.

You can find me in The KOSs2 (TK2) discord while I'm playing. Feel free to come and say hi! TK2 discord

[Updated on: Fri, 12 October 2007 00:10]

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Re: Loosing connection to server bcos of crash [message #290089 is a reply to message #289243]

Fri, 12 October 2007 14:18

CarrierII
Messages: 3804
Registered: February 2006
Location: England

Karma: 0

General (3 Stars)

Make sure that Norton is definately letting it through the firewall. Norton once warned me... well, you can see for yourself...
index.php?t=getfile&id=4402&private=0

So, turn it off if you're willing to risk it. It won't help much anyway.

Attachment: Scary-resized.jpg
(Size: 18.59KB, Downloaded 344 times)

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Re: Loosing connection to server bcos of crash [message #291113 is a reply to message #289243]

Wed, 17 October 2007 18:27

matspm
Messages: 6
Registered: October 2007

Karma: 0

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I found the culprit..It is my voip phone adapter. I have recently got a new voip phone (Joi), and i have taken the ethernet output to my router. That has caused the problem. I now connected the cable modem directly to router, and connected my voip adopter to the router. Now the problem seems to bo solved.

But, i have noticed a raise in ping in some of my favorite servers. I am able to play in couple of servers only..i hope this is temporary.

I thank everyone for replying the post. You have definitely helped me in restoring my favorite hobby Smile