Home » General Discussions » General Discussion » unable to connect to westwood on line
 Re: unable to connect to westwood on line [message #216401 is a reply to message #215773] |
Thu, 31 August 2006 00:44   |
DonCarlo
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Registered: October 2005
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| Crimson wrote on Mon, 28 August 2006 13:07 |
Yeah, I find it impossible to believe that an ISP would schedule a downtime of a day and a half (the time that even the website was down). And if they absolutely HAD to schedule a downtime like that, they wouldn't have just forgot to tell everyone.
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I find it hard to believe that instead of seeking the truth, you choose to perpetuate rumours, and basically call us liars.
We don't need to defend our position to you and are dealing with this via EA. Pete as you know at EA Germany has intervened with the hosting company on our behalf.
If you want to know the the truth then you contact him to verify it.
You have ways to contact myself and Olaf off of the forums, you also could verify what happened yourself if you really wanted to...Interesting the choices you made here.
XWIS ADMIN
[Updated on: Thu, 31 August 2006 00:49] Report message to a moderator |
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| Re: unable to connect to westwood on line [message #216402 is a reply to message #215879] |
Thu, 31 August 2006 00:57 |
DonCarlo
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Registered: October 2005
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| snipler wrote on Mon, 28 August 2006 21:24 |
| desoLane wrote on Mon, 28 August 2006 20:17 |
A hosting company chosen and specified by EA showing utter incompetence invokes no disbelief from me. This type of scheduled unannounced outage happened close to the start of the redirection. Strike-Team/XWIS did all they could prior to and after the redirection to specify a different hosting company, but EA wouldn't budge. Maybe they will now.
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I find that very hard to believe. XWIS was always on the same German box at Clanserver4u.de even before the servserv redirect. The IPs never changed. Where XWIS is hosted has NOTHING to do with EA whatsoever. Where it is hosted has and will always be Olaf's choice.
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Our hosting company is the host of choice for EA Germany.
XWIS was sponsored by EA Germany long before EALA got involved and the hosting company was retained after redirection.
We have had incidents like this in the past and asked for a host change. For "financial reasons" EA choses to keep this company.
Like it or not there is only so much money they are prepared to spend on these old games.
However, this latest incidence only adds to the case. They have decided to stick with the currrent host on the proviso that we get a certain minimum service level, that includes faster reponse times and also prior notification of outages.
Failing that then they will make a case to have more funds for hosting. EALA are also aware of this and discussions are on-going.
XWIS ADMIN
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| Re: unable to connect to westwood on line [message #216403 is a reply to message #216117] |
Thu, 31 August 2006 01:05 |
DonCarlo
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Registered: October 2005
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| warranto wrote on Tue, 29 August 2006 15:44 |
I don't know how much EA is still involved, but I'm curious as to how much can be done without their permission? Or is it a relationship that requires their approval in nearly everything?
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They hold the purse strings
XWIS ADMIN
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| Re: unable to connect to westwood on line [message #216410 is a reply to message #214866] |
Thu, 31 August 2006 03:07 |
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Crimson
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Registered: February 2003
Location: Phoenix, AZ
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You didn't leave me in a position where I could defend you. I will always side with the Renegade community and do what I think is best for them, and in this instance we were all highly disappointed by the events of this last week. Then, we continued to be disappointed by the appearance that no one outside of Renegade was taking this seriously at all.
Above all, I respect what you do for the games and whatnot, but as a representative for Renegade players, as a server owner, and as a player, I was highly disappointed by how this whole situation unfolded. I hope that some lessons were learned. At least I'm not blaming you for your community mocking us for being upset about this. I was apalled that people were actually telling us to suck it up and get over it. But I don't blame you, that's just how gamers are.
I intend to put together a more complete and private response to this whole mess/snafu before the week ends. But please do not belittle our frustration and anger over what happened.
I'm the bawss.
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| Re: unable to connect to westwood on line [message #216411 is a reply to message #216410] |
Thu, 31 August 2006 03:20 |
DonCarlo
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Registered: October 2005
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| Crimson wrote on Thu, 31 August 2006 05:07 |
You didn't leave me in a position where I could defend you. I will always side with the Renegade community and do what I think is best for them, and in this instance we were all highly disappointed by the events of this last week. Then, we continued to be disappointed by the appearance that no one outside of Renegade was taking this seriously at all.
Above all, I respect what you do for the games and whatnot, but as a representative for Renegade players, as a server owner, and as a player, I was highly disappointed by how this whole situation unfolded. I hope that some lessons were learned. At least I'm not blaming you for your community mocking us for being upset about this. I was apalled that people were actually telling us to suck it up and get over it. But I don't blame you, that's just how gamers are.
I intend to put together a more complete and private response to this whole mess/snafu before the week ends. But please do not belittle our frustration and anger over what happened.
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Honestly Crimson we don't need you to defend us....
As for dissappointment it goes both ways.
Instead of putting together a more detailed private message at this stage (which you should have done in the first place), Please go back and read more carefully the situation. Its all very well you sitting on your high horse telling people how things should be done when you are not prepared to view the facts of the situation.
Also see your own part in the snafu as you called it. Because I see no efforts for you to contact us via these private methods before you started rumour mongering.
Siding with the Renegade community should not involve the prompotion of incorrect information.
Desolane and others disseminated information as soon as we had facts.
Before then anything we would have told you would have not fixed the situation since the networks were down and the hosts uncontactable, and we had zero information at that stage.
Whether or not you believe this is irrelvent, and does not change the facts, so really that is your own problem.
Even when information was given you said it was untrue.
Frustration and agner goes both ways, in all communities, and of course we sympathise when ppl cant play.
No one is more frustrated that we are trying to convince the powers that be that this service is not good enough. But unless we are prepared to pay for the hosting out of our own pockets (which we are not) then we can only put our case across, after that it is out of our hands.
Of course we are concerned when players cant get online but as I said in the post on ST I dont think that we should continue to apologise on behalf of the hosts
if you are not actually prepared to take on board what we have said, I see no point in continuing this discussion.
XWIS ADMIN
[Updated on: Thu, 31 August 2006 04:12] Report message to a moderator |
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| Re: unable to connect to westwood on line [message #216419 is a reply to message #216418] |
Thu, 31 August 2006 04:35 |
DonCarlo
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Registered: October 2005
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NP
The hosts have been given a final chance by EA provided they meet the conditions provided. IMO the last chance should have been last time this happened about 10 months ago But either way they wont happen again from this host or if it does they will then get a new host. Btw the reason they want to retain them is that they do get a fairly good deal, at a very low cost (but of course you have to accept you get what you pay for).
The donations and Ads on ST are historical from when we used to have to pay for everything ourselves and indeed were trying to raise money to have a dedictated server.
Now we use it for any expenses not paid for by EA (shipping of some prizes, etc etc)
ciao
XWIS ADMIN
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| Re: unable to connect to westwood on line [message #216461 is a reply to message #214866] |
Thu, 31 August 2006 08:44 |
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trooprm02
Messages: 3266
Registered: August 2005
Location: Canada
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General (3 Stars) |
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ok, reading this thread has somewhat inproved the image of xwis (to me atleast) because it shows willingness (they registered here, and even after some memembers flammed then, they replied  ),
and they answered any questions/concerns that I may have had.
Still, doesn't bring us away from the fact of what has happened,
i think giving BHS renegade would be a great idea, but xwis probably has some agrement with EA binding it to themselves, so a good alternative would be to allow a member of this community become the official manager for renegade for xwis (the messenger between them and us), and would look over everything that would have to do with this community (ie:crimson  )
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| Re: unable to connect to westwood on line [message #216493 is a reply to message #216463] |
Thu, 31 August 2006 12:11 |
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futura83
Messages: 1285
Registered: July 2006
Location: England
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General (1 Star)
Viva la Resistance! |
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| snipler wrote on Thu, 31 August 2006 11:48 |
| trooprm02 wrote on Thu, 31 August 2006 10:44 |
ok, reading this thread has somewhat inproved the image of xwis (to me atleast) because it shows willingness (they registered here, and even after some memembers flammed then, they replied ),
and they answered any questions/concerns that I may have had.
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More like they flamed Crimson for no fucking reason. But whatever. The people who have decided to attack me are just softening our stance on this issue. Good job.
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snipler, stfu, we have been told what happened now, and it has been sorted.
This is a signature. Reading this is wasting your time.
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| Re: unable to connect to westwood on line [message #216497 is a reply to message #216493] |
Thu, 31 August 2006 12:42 |
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cheesesoda
Messages: 6507
Registered: March 2003
Location: Jackson, Michigan
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General (5 Stars) |
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| the17doctor wrote on Thu, 31 August 2006 15:11 |
| snipler wrote on Thu, 31 August 2006 11:48 |
| trooprm02 wrote on Thu, 31 August 2006 10:44 |
ok, reading this thread has somewhat inproved the image of xwis (to me atleast) because it shows willingness (they registered here, and even after some memembers flammed then, they replied ),
and they answered any questions/concerns that I may have had.
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More like they flamed Crimson for no fucking reason. But whatever. The people who have decided to attack me are just softening our stance on this issue. Good job.
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snipler, stfu, we have been told what happened now, and it has been sorted.
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Sorted as in accepted Strike Team's lies? Not that I don't believe Strike Team doesn't have a choice in the hosting matters, I still don't see that being a proper reason for the downtime. All it does is try to cover up the situation with "the hosting isn't our fault", which may be the truth, it just doesn't explain half of the situation.
whoa.
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