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Please help me [message #186591]

Sat, 21 January 2006 21:35

njdfan69
Messages: 2
Registered: January 2006

Karma: 0

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Okay, I have installed and uninstalled Renguard and Renegade at least four times and this is making me really mad. When I click on Renegade my Renguard menu pops up and it says, "Failed to receive list of master servers, please check internet connection." The problem is that I have a perfectly good Internet connection. Please help me before I go crazy, Thanks!!!

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Re: Please help me [message #187504 is a reply to message #186591]

Sat, 28 January 2006 15:50

jbossaer
Messages: 5
Registered: January 2006

Karma: 0

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i currnetly have that same problem.

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Re: Please help me [message #187529 is a reply to message #186591]

Sat, 28 January 2006 18:08

Blazer
Messages: 3322
Registered: February 2003
Location: Phoenix, AZ

Karma: 0

General (3 Stars)
Administrator/General

The RG client downloads a list of master servers from a remote server(s). If you have a firewall installed, there is a good chance that the first time you install RG it blocked that access. Most firewalls make a popup saying someting like "This program is grying to make a connection to somehost, allow Y/N". If you say "no" then it is blocked from then on, or sometimes people set their firewall to automatically and silently block such things.

So my advice is to check your firewall settings carefull. If you cannot figure it out, post back in this thread what firewall you have (including windows firewall), and we will see if we can figure it out.

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Re: Please help me [message #187952 is a reply to message #186591]

Tue, 31 January 2006 17:01

njdfan69
Messages: 2
Registered: January 2006

Karma: 0

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IT WORKED. Thank you so much Blazer. I appreciate it. All I did was uninstalled RenGuard, turned off my firewall, and reinstalled RenGuard. Once again, thank you very much.

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